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07 Sep 2010

Support Center » News » OFFICIAL LAUNCH OF PENNSYLVANIA AND LOS ANGELES PLATFORM.

	OFFICIAL LAUNCH OF PENNSYLVANIA AND LOS ANGELES PLATFORM.
Posted By: Otto Yiu On: 30 Sep 2008 12:09 AM

Details SPECIAL DEAL FOR EXISTING NY CLIENTS!

Dear RsyncPalace.com clients,

First of all, we like to thank everyone for being our client; whether you have stayed with us since launch or have just signed up recently. YOU are the ones who help shape who we are now. In a blink of an eye, RsyncPalace.com has been in business for a little short of a year and a half. Over these times, we had our up and down times in business. During Q4 of 2007 and Q1 and 2 of this year, our New York platform which we were reselling were very unstable (out of disk space issues, unresponsiveness) for the most part and was nothing, but a nightmare for us to support and our clients to use. Over 130 clients left us during this time period because of the same reason. Even two of our staff resigned due to the heavy workload that we were not accustomed to! So, we've decided in Q2 to slowly move away from reselling, and to start our own platforms in other parts of the country. After careful planning, we've deployed a few servers in the selected areas we deemed suitable for our operations (LA and PA.)

Since we would like to shrink our operations in New York, we are now offering a special deal to customers who would like to switch from our New York platform to either our West Coast (Los Angeles) or East Coast (Pennsylvania) platforms.

So... what is the special deal, you might ask? We are offering 15% off your bill for the lifetime of your account using your current pricing and space quota. For example, you signed up with us when the New York plans were still $4.95/mo. per 15 GB. Take 15% off $4.95, and you'll be left paying $4.20.

What if I signed up for a double the disk space, or 50% more disk space a while back? NO problem! You'll be able to retain the same quota limit but with 15% off as well.

Contact us via our support helpdesk when you are ready to initiate the transfer to our new platforms or if you have any further questions.

Once again, thank you for being a client of Rsync Palace.com; where customer satisfaction is our number ONE priority.

All the best,
Otto Yiu
Owner